Q1: Can I request a UPS sample?
Absolutely. Sample orders for testing and evaluation are encouraged, and you can mix different models in a single request.
Q2: How long before samples or bulk orders are ready?
Samples are generally dispatched within 5 - 7 days. Full production orders typically take around 25 business days.
Q3: Is there a minimum order quantity?
Yes, but it’s just one unit, perfect for trial runs or verification purposes.
Q4: What shipping options do you provide, and how long does delivery take?
We offer sea freight and express options like DHL or FedEx. Delivery time varies by method and destination.
Q5: How do I place an order?
Share your application details, and we’ll propose a tailored solution and quotation. Production begins after sample approval and deposit payment.
Q6: Can UPS units be branded with our logo?
Yes, OEM logo printing is supported. Please provide logo details before production.
Q7: What warranty do the UPS units come with?
Every unit includes a 3-year warranty covering manufacturing defects and performance issues.