Q1: Can I get a UPS sample for evaluation?
Yes! We welcome sample orders for testing, and you can combine different models in a single request.
Q2: What’s the typical lead time for samples and bulk orders?
Samples are usually ready within 5 ~ 7 days, while full production orders take approximately 25 working days.
Q3: Is there a minimum order requirement?
Just one unit is enough, ideal for testing or initial verification.
Q4: Which shipping methods are available, and how long does delivery take?
We ship via sea freight or express couriers like DHL and FedEx. Delivery time depends on the chosen method and destination.
Q5: How do I place an order?
Send us your application details first. We’ll recommend the right solution and provide a quote. Production starts after sample approval and deposit payment.
Q6: Can the UPS be customized with our logo?
Yes, OEM logo printing is available. Please submit your logo before production begins.
Q7: What warranty is offered for the UPS units?
All units come with a 3-year warranty covering manufacturing defects and operational issues.
